Q: How soon can I get an appointment?
A: To better serve all our patient, we keep some appointment slots open for same day appointments for urgent matters.
Q: When should I arrive for my appointment?
A: You should arrive 5 to 10 minutes before your scheduled appointment.
If you are a new patient, please arrive at least 10 minutes before your
scheduled time. Please note that we are "on time" most of the time.
Q: What should I bring at the time of my visit ?
A: Please bring your current health insurance card, a photo ID, current
medication list/bottles and co-payment (if required per your insurance
plan). If you are a new patient please bring a completed health history and registration form and any medical records that are available to you. We accept cash, check and credit card (Visa/Master Card/Discover).
Q: How long will it take once I am in the exam room?
A: Generally a sick or follow up visit requires 15 to 35 minutes based
on the complexity of the illness. An annual physical or new patient
visit requires 45 to 60 minutes.
Q: How can I get most out of my visit with the doctor?
A: Arrive on time. Bring available records and list/bottles of your
current medications. Bring a short list of questions that you want to be
answered. Be open and let doctor know if you did not understand the
instruction. Ask for written instruction if needed.
Q: Is there Lab/EKG/X-ray services at our location?
A: We have a Laboratory draw station and X-ray services provided by
Advocate Condell Medical Center in the building (Mon to Fri: 9 am to 5
pm). EKG and some other testing are performed in the office.
Q: Do I need to come fasting for the office visit?
A: No, unless you were specifically told when you made an appointment
or on previous visit. Generally, blood work is done after visit as
necessary. You may want to come fasting for complete physical (if
scheduled in morning hours).
Q: What should I do in case of medical emergency?
A: Please call 911 for emergencies. For urgent health problems please
call our office. If it is after hours have answering service page Dr.
Thakkar.
Q: What should I do for prescription refills?
A: Please call your pharmacy at least 2-3 days in advance for any
refill on regular medication. Your pharmacy will contact our office.
You may also call our office. It is our policy not to refill
"narcotics" or other pain medications on the weekends or after hours so
call during office hours for such refills.
Q: What if I need to be hospitalized?
A: Dr.Thakkar has privileges at Advocate Condell Medical Center.
He will admit, treat and follow you during the hospitalization. A
covering physician will take care of you on rare occasions when he is
not available.
Q: Whom should I call regarding a billing question?
A: If you have any question regarding your statement or patient account please call our office at 847-548-9186.
Q: When will I receive statement of charges for the services?
A: As a service to you, we prepare and submit claims to your insurance
insurance company with in fews days after your visit. You will
generally receive a statement after your insurance company has paid its
portion.
Q: Where should I send payment for the services?
A: Make check payable to Parag B. Thakkar, MD, S.C. and mail it to P O Box 7035 Libertyville, IL 60048
Q: How can I get my medical records?
A: If you have been referred to a consultant or a specialist, we will forward
your relevant records via mail or fax. You may also be given records to
hand-carry with you. However, if you need your records transferred to
another provider you will be required to sign a release of medical
records and pay appropriate cost as allowed by Illinois state statute.
It may be waived in certain circumstances.